Answer calls automatically
Reachable 24/7, with no hold queue – the agent picks up every call instantly.
End-to-end business processes
Through connectors the agent handles complete cases – from identification to completion.
Relieve your team
Your staff are freed from repetitive phone calls.
How a call works
1
A call comes in
A caller dials your agent’s phone number. The call is routed through the telephony provider directly to the language model.
2
The agent understands the request
The agent greets the caller and recognizes what the call is about. It follows the flow you built in the portal.
3
Business steps via connectors
For concrete tasks – such as booking an appointment – the agent calls tools that are connected to your system through a connector.
4
A clean close
At the end the agent hangs up or transfers to a human. The call, transcript and analysis are then available in the portal.
What you do with msg.Hello
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The fastest path from your first login to your first agent.