Three categories of tools
Built-In Tools
Platform-native tools that are available in every agent without any configuration. No external system, no credentials. Example:
classify.MCP Servers
Connect any MCP server. The agent reads its tools; you enable per agent what it is allowed to use.
Domain-System Connectors
Connect to your practice or domain software. Provides domain-specific tools (e.g. appointment booking) and talks to your system for real.
This chapter describes how you select and configure integrations in the portal. The technical implementation of your own interface is not part of this documentation.
Domain-System Connectors
A connector links an agent to an external domain system and provides it with the matching tools. Each tool is assigned to exactly one connector.Available connectors
In the Connectors tab of an agent you see the available connector types (with description, number of supported tools, and the supported authentication methods) as well as your already active connectors.The demo connectors respond with hardcoded sample data and are ideal for trying out a flow without a real domain system. For production use, choose a domain-system connector like planorg PVS or an MCP server.
Configuring a connector
1
Choose a connector type
Pick the connector type that matches your system.
2
Enter the base URL
Enter the address (base URL) at which your system provides the interface.
3
Enter credentials
Enter the authentication (see below). Which fields appear depends on the chosen method. Secret values are stored encrypted.
4
Enable tools
Enable the tools the agent is allowed to use through this connector.
Authentication
Domain-system and MCP connectors support two authentication methods. Which one is available is defined by the respective connector type.Your credentials are stored encrypted. Secret fields are no longer shown in plain text in the portal after saving – when editing, leave the field empty to keep the stored value.