Skip to main content
In Settings, you manage tenant-wide defaults.

​
Data protection & retention

You define how long call and dialog data is kept before it is deleted:
  • Retention of calls (in days)
  • Retention of dialogs/transcripts (in days)
Shorter periods mean stricter data minimization. Choose values that fit your legal and organizational requirements.
The automatic, scheduled deletion after the retention period expires is currently being finalized. The retention periods are already configurable; the planned automatic enforcement will follow.
Data protection settings with retention period

Data protection: retention period for conversations and dialogs.

​
Appearance

Adjust the primary color of the interface to match your corporate design.
Appearance settings with primary color and preview

Appearance: primary color with live preview.

​
Language

Choose the language of the interface. The portal is available in German and English.
The language of the interface is independent of the language of the agent in the conversation – the latter is set per agent in the model parameters.